Tuesday, May 26, 2009

Org Comms info from my buddy Duke

Ever see this? http://en.wikipedia.org/wiki/Redding%27s_Ten_Postulates

Communication Within the Organization: The Interpretive Review of Theory and Research (pg 27-138)In what can be considered the first reputable textbook in the field of Organizational Communication, ‘‘Communication Within an Organization: The Interpretive Review of Theory and Research, Redding discusses the Ten Postulates of OrganizationalCommunication.

1.Meanings are not transferred: This postulate refers more to the receptiveness of the receivers. If a message was not received correctly Redding refers to that as content fallacy. With the concept of content fallacy the sender believes that they are getting through to the receiver just because they, the sender, understand the message that is being sent.

2.Anything is a potential message: This postulate includes both verbal and non verbal cues and messages being received as a message.

3.Input (specifically listening): in his novel, Redding discusses how to be a good listener. He utilizes the example of a participative manager listening to his subordinates in an empathetic manner.

4.The message that is received is the one that will bring action: the message that is sent and received is the one that will be acted up on. Redding states that the receiver will reference their personal experiences as a point of reference to act up on the message received.

5.Feedback: (Responsiveness and Receptiveness): this postulate deals with feedback within an organization from both managers and subordinates. Feedback receptiveness refers to how much feedback managers welcome from subordinates. Responsiveness refers to how much feedback managers give. Redding also notes that there is a difference between being open, responding, and being receptive to feedback are three separate things.

6.Cost Factor: Communication requires energy. Redding discusses this formula: efficiency = effectiveness/cost. Ultimately, more communication does not equal more effectiveness.

7.Redundancy: this postulates deals with the repetition of messages and how effective and comprehensive the messages are.

8.Communication Overload: this postulate deals with an individuals limit of processing messages. Messages may not be properly received if too many messages or noise is interfering with reception of messages.

9.Serial Transmission Effect: This postulate refers to change of meaning within a message. This can occur when information is traveling through various people within a network. Messages are liable to get distorted.

10.Organization’s Climate: Redding believed that an organization’s climate was far more important than its skills or techniques. He even theorized an “ideal managerial climate” which consisted of 5 parts.
a. Supportiveness
b. Participative decision making
c. Trust, confidence, and credibility
d. Openness and candor e. Emphasis on high performance goals.

In Redding’s book, Communication with the Organization: Interpretive Review of Theory and Research, he supports these postulates with research from various studies. He was an avid believer in investigating messages and message related practices.[5] __._,_.___

Sunday, May 17, 2009

Spending on IT in APAC Increasing

Project Managers should take note that the Recovery Economy is upon us. There are new project targets to pursue.

Please refer to this link:

http://www.straitstimes.com/Breaking%2BNews/Singapore/Story/STIStory_377165.html

Tuesday, May 12, 2009

Project Branding

Project Branding: Shameless Self-Promotion in the Recovery Economy

What is a Project Brand?

What do you think of when you think of?

Donald Trump? Hair, You’re Fired!

Larry King, CNN? Suspenders (Braces), and Hi-So softball questions to his guests

Jack Welch? Neutron Jack, GE success

Bill Gates? Nerd

What is your Project Brand? How do you build a brand?

Coke, the shape of the bottle, the script that reads Coca-Cola and Coke.

Burger King, Have it your way

FedEx, When it absolutely, positively has to be there overnight

How did these firms do it?

How do we use our 5 senses to evaluate a brand? Design your Project brand with your prospects senses and requirements in mind.

Use the questions; Who, what where when, why, (be careful with how).

What are your ‘sproject features and benefits?

Is your project local, expat, or global?

How do you get your project brand out there into the market? How do you tell your project story with a brand?

Project business cards for the Project Team
Project website/blog
Publishing articles related to your project in your business sector
Social media (yes projects are happening on Twitter! IBM sold $1 million in products on Twitter recently, over 100 hospitals use Twitter)
Project networking events for teambuilding
Professional membership organizations

What is the ROI on your Project brand?
Do you have a switching cost for your Project brand?

Is your Project brand creating an indispensable service for your customers and stakeholders?

Are you a change agent (be careful of jargon)?

Can you create a Project brand that attracts as much as it promotes?

Can you create a Project brand that is simple, empathetic to your customers needs, as well as aesthetic?

Best of look, and let me know if I can help you in your process.

Regards,

Rick Price
rick@eprojectsource.com

Monday, May 4, 2009

SaaS Asia User Conference

Day 1 (May 27th) - SaaS Asia User Conference

Day 2 (May 28th) - SaaS Asia Boot Camp (exclusively for Partners, ISVs, SIs, Channels, etc.)

The SaaS Asia Conference 2009 website will also be continuously updated with speaker information, conference details, and the latest news and information on the conference.
We look forward to having an exciting conference with analysis of SaaS & Cloud Computing and how it is expanding in Asia, as well unique perspectives to help you understand how you can leverage SaaS & Cloud Computing solutions to expand your business opportunities.

Please let us know if you have any questions about the SaaS Asia Conference 2009 and we look forward to seeing you there!

Thursday, April 23, 2009

Project Management in the Recovery Economy

How can Project Managers help projects succeed in the recovery economy?

Please see the link below:

http://edition.cnn.com/2009/BUSINESS/04/22/imf.forecast/

Does the IMF really have a handle of its recession data?

How would you use that data to plan your projects in 2009 - 2010?

Please let me know how I can help your with your turn-around projects.

Tuesday, April 7, 2009

Outstanding Townhall Presentations Tips - from my buddy Duke in Texas

1. Don’t forget the 6 by 6 rule. Attempt to achieve no more than six words per slide and six words per line. Often in communication, slower is better and less is more.

2. Stay within the 8 slides, fonts and format. You are a part of a total presentation and consistency matters. A display slide can be added if it consists of figure, pictures (not more text)

3. Presentations tell a story. Not only what the Aim, Cause and Effect, Solution and Measurement was; but why it was important, what were struggles along the way, what was learned, what would be advice to others? You have 8 minutes of real estate, so use it well.

4. To come across clear, concise and natural…prepare what is to be covered; practice it in your head until it is second nature. Many a good presentation had trigger thoughts on note cards. Great presentations don’t come by accident.

5. Remember everyone is cheering for you. Nervousness is always bigger on the inside of us than what is displayed. Focus on helping them understand your project and you won’t have time to focus on how you look.

6. Work your audience. Throw out a question or thought that makes them think. Engage them in the thinking process your team went through. People love to relate to similar issues.

7. Mistakes aren’t mortal. If they occur, they are part of the process of sharing. During the webcast, we left some imperfections in because that was more natural than ten more retakes.

8. Don’t project what can’t be read. Adjust your graph fonts to be seen from the back of the room. Test: Print out the slide, lay it at your feet, then read it. If you can’t see it; your audience can’t either.

9. Remember that the audience does not know your department or its lingo. Giving context and understanding can help them step through your story. Avoid acronyms where possible.

10. Be yourself as best you can. The audience is just as interested in connecting with you as they are your topic. Remember, you share what you know, but you impart who you are…lester brown

Powerup in the Recession

"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." - Sam Walton, Wal-Mart

Today I spoke in Singapore at a meeting about how to Powerup in the Recession:

1. Be clear with hiring managers and customer targets
2. Be concise with your accomplishments, back them up with numbers, especially $$$$.
3. Be confident with all the people you meet and they will get the vibe!
4. Be a winner who breaks a sweat, practices more, plays more, and delivers more to employers and customers.